Teldio

Teldio_logo

Teldio is a Wesley Clover company founded in March of 2008. Teldio’s primary area of business is in software development for the two-way radio industry. They develop and service 8 software applications that can be added to a digital two-way radio network which in turn allows clients to customize how their radios are used during a typical work day. The company focuses their development to service the following four major verticals: Manufacturing, Hospitality, Utilities, and Education.

One of their patented and most well-known products, RBX +Plus (Radio Branch Exchange), is the World’s first ever fully featured PBX interface designed to work in a digital two-way radio environment. It’s specifically designed to meet the needs of industries that require a customizable private mobile telephony network. RBX +Plus brings all the benefits and functionality of corporate unified communications to digital radios, enabling industries to operate under one private business critical mobile telephony network. This product allows digital radios to communicate with phones while accessing familiar telephony features.

The two-way radio industry has flourished over the last few decades due to their reliability, ruggedness, and ability to penetrate through concrete and steel. This has led to organizations like Police and Fire or Commercial entities to continue investing in the technology because of its numerous advantages over competing offerings like 802.11 WiFi or cellular. Organizations that rely on two-way radios are accustom to longer periods of time before ROI is reached. However, by implementing Teldio software on the same network, ROI periods are substantially reduced, in many cases, even by years.

Before Teldio, an organization was locked into a set of features and functions dictated by the hardware they purchased. While this may not scare some organizations away, it ultimately meant that the radio technology would naturally fall behind the curve due to its long life span and long ROI periods. By adding a Teldio server, new features can be added several times a year with each server upgrade without replacing any hardware.

Teldio continues to leverage their software advantage to add vertical specific features. Depending on the industry, their software is bundled to address specific problems such as Personnel Safety, Response Times, and Ease of Communication. In total, Teldio offers 8 applications to their channel partners to sell.

RBX +Plus – RBX +Plus leverages existing radio and telephony infrastructure in a new way by giving customers the ability to truly control their mobile communications coverage area. RBX +Plus also greatly reduces recurring communications costs all the while providing remote workers with continuous connectivity.

R2R – The Teldio recording solution (R2R) enables network administrators to record, log and playback any group call on MOTOTRBO two-way radio networks. This solution also allows users to record both radio-to-radio and phone-to-radio conversations. R2R can be deployed in all MOTOTRBO radio configurations.

MDNMan Down Notifier (MDN) monitors workers to identify if they have suffered a fall or accident. It does so by surveilling the radio’s accelerometer (motion sensor) for a lack of movement, a horizontal tilt, or both. Its rich functionality, including recalibration and pre-alarm and configurable parameters, significantly reduce the number of false alarms. When triggered, MDN automatically dispatches a notification to the appropriate response group or individual.

CLW – The Centralized Lone Worker (CLW) application acts as a safeguard for lone workers’ well-being. The application automatically sends messages and monitors responses from digital radio and mobile phone users to ensure the safety of lone workers. If an employee fails to respond to an ‘alive check’ request within the allocated time frame an emergency alarm is automatically raised to the appropriate personnel. Response teams receive the CLW alarm directly on their mobile device thus ensuring rapid response.

ACS – Alarm Control System (ACS) ensures that alarm management and notification is automatic, efficient and reliable. It does so by automatically dispatching safety and business critical alarms to MOTOTRBO radios and other mobile devices. ACS dispatches notifications to the right person based on the time of day and the competency necessary to respond to the alarm. When an alarm is raised, ACS immediately identifies the available employee responsible and escalates the alarm until it is acknowledged, resolved and closed.

IPS – Indoor Positioning System (IPS) allows organizations to locate and track employees and assets using any Bluetooth device, including MOTOTRBO radios equipped with a Bluetooth adapter. IPS provides real-time location data of radio and mobile phone users using strategically placed Bluetooth beacons. It can be used in conjunction with ACS to trigger an alarm notification if a worker or asset enters or leaves certain predefined zones, or with CLW to provide location data of a worker in distress.

neoConnex – neoConnex allows organizations to track and monitor their work fleet across an entire geographic region or even state by deploying this GPS application. Each radio has a GPS chip embedded in the hardware that allows the software to have visibility with analytical data associated to each individual user.

zapMail – zapMail is a job ticketing interface that allows an organization to link their existing work order systems with their radio system. By deploying ZapMail in the radio network, job tickets and work orders will continue to be delivered.

Teldio has an extensive partnership with Motorola who provides secure communication for private and public security and emergency services. Linking the wireless world to the terrestrial world allows Teldio customers to bring many existing products & investments into the two-way radio world.

It is always helpful to have additional forces working to generate sales. In the early 80’s telecom De-regulation aided sales for companies like Mitel and other PBX vendors. The FCC has been helping drive the sales of new radios with the following deadline:

“On January 1, 2013, all public safety and business industrial land mobile radio systems operating in the 150-512 MHz radio bands must cease operating using 25 kHz efficiency technology, and begin operating using at least 12.5 kHz efficiency technology. This deadline is the result of an FCC effort that began almost two decades ago to ensure more efficient use of the spectrum and greater spectrum access for public safety and non-public safety users. Migration to 12.5 kHz efficiency technology (once referred to as Refarming, but now referred to as Narrowbanding) will allow the creation of additional channel capacity within the same radio spectrum, and support more users.

After January 1, 2013, licensees not operating at 12.5 KHz efficiency will be in violation of the Commission’s rules and could be subject to FCC enforcement action, which may include admonishment, monetary fines, or loss of license.”

Teldio is a company with a clear understanding of the value they bring to their target vertical markets. They expect to grow significantly in the next few years and will need support from the investment community. To invest your time, energy, ideas and / or Money, contact ccruthers@teldio.com.

For more information on Teldio visit www.teldio.com

 

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